Frequently Asked Questions

It depends on how much you're storing. Here's a quick guide:

• 5x10 — About the size of a walk-in closet. Good for boxes, seasonal items, a bike, or a twin bed and dresser.
• 10x10 — About half a garage. Fits the contents of a 1-2 bedroom apartment including appliances and furniture.
• 10x15 — Fits a 2-bedroom home with larger furniture pieces.
• 10x20 — Fits a 3-bedroom home, large appliances, or can accommodate a vehicle.

Not sure? Give us a call and we'll help you pick the right size.

Prices vary by unit size and whether you need climate control. At Mountain Storage, drive-up units start at $60/month, climate-controlled units start at $150/month, and outdoor parking is $50/month. New tenants can receive 75% off the first two months with autopay on eligible storage units; outdoor parking is excluded.

Existing tenants have 24-hour gate access, 7 days a week. Mountain Storage does not accept walk-ins. Staff is on call during our published business hours, and in-person help is available by appointment.

Yes. Mountain Storage is a fully fenced and gated property with electronic gate access requiring a personal gate code, full property nighttime lighting, an extensive security camera system, motion detection monitoring, and after-hours support. Our climate-controlled building requires both a gate code and a separate building keycode for an additional layer of security.

The following items are strictly prohibited:

• Flammable or hazardous materials (gasoline, propane, kerosene, motor oil, paint, fireworks, fertilizers, compressed gas, acids, solvents)
• Food and perishables (canned goods, pet food, any edible items)
• Living things (people, animals, plants)
• Illegal items (stolen goods, controlled substances, unlicensed firearms)
• Weapons and ammunition
• Wet or damp items that could promote mold or mildew
• Unregistered or uninsured vehicles

If you're unsure whether an item is allowed, call us before renting.

Yes, insurance is required for all storage rentals. You may use qualifying homeowners or renters insurance if it covers off-site storage. If you do not have coverage, we offer month-to-month SafeStor plans starting at $8.95/month. Our staff can help you get set up at the time of rental.

All units are rented month-to-month with no long-term contracts required. Rent for as long as you need and move out with proper notice.

We are located at 6422 Central Ave, Hot Springs, AR 71913 — approximately 5 minutes south of Lake Hamilton on the back side of Mt. Riante. Get directions from our Google listing or call us and we'll guide you in.

Our climate-controlled units (10x15 and 10x20) are inside our dedicated climate building, which maintains consistent temperature and humidity year-round. Ideal for furniture, electronics, documents, clothing, and artwork. Access requires your gate code plus a separate building keycode. Our standard drive-up units offer convenient direct vehicle access with gate code only.

Yes. Use Rent Now to open Mountain Storage's hosted rental page and complete an online rental. If you do not want to pay online, choose Reserve Without Payment on the units page to send a reservation request. Our team will follow up to confirm the details. Mountain Storage does not offer moving-truck or trailer rentals.

No. Mountain Storage is appointment only and does not accept walk-ins. You can rent a unit online at any time. If you prefer help in person or do not want to rent online, call (501) 520-1600 to schedule an appointment. Staff is on call during our published business hours but may not be physically in the office.